Shipping policy

Shipping Policy

Every UNTO item is made to order, one piece at a time, after you place your order.

United States and Canada

  • Free shipping.
  • Printed and shipped within North America — no customs duties or import fees.
  • Estimated delivery: 5–10 business days.

Hong Kong, Taiwan, Malaysia, Singapore and the Philippines

  • Flat shipping of 1,500 JPY per order, shown in your local currency at checkout.
  • Shipped from Japan. Estimated delivery: 7–14 business days.
  • No customs duties or import fees.
  • For Taiwan, identity verification via the EZ Way app may be required at customs. Please complete registration before ordering — approval can take up to 3 business days.

Japan

  • Flat 660 JPY. Free shipping on orders of 6,500 JPY or more.

Please note

  • Some items are available only in certain regions.
  • Items in the same order may arrive in separate packages.
  • Printed on demand — returns and exchanges are not accepted. See our Refund Policy for damaged or misprinted items.

Contact

contact@unto-official.com

We reply by email on weekdays, Japan time.
Please allow a few days.